Banking Insights

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Webinar Replay | Beyond the “Who”: Understanding Why” Consumers Respond in Certain Ways

If your organization is still in the planning stages of major strategic transformation, use this research to make a connection to the client personas you want to address. Translating the findings into an approach that help differentiate you from the competition.

Blog: Five Transformational Tweaks for Your Self-Service Channel Strategy

Although digital and automated transactions are growing, it doesn’t mean that banks can’t provide unique experiences at these channels while maximizing opportunities to generate leads, cross-sell and reinforce cross-channel richness.

Blog: Self-Service Cash Recycling – An Opportunity with Growing Interest Worldwide

Despite the growing use of digital payments, cash will remain an important payment method; we’re seeing an increase in cash deposits, laying the foundation for a business case for cash recycling.

Blog: Discover the “why” to create moments that matter

Dive into the latest research on the types of consumers using your banking channels. We partnered with NielsenIQ to survey 12,000 people across 11 countries. Find out what they really want in a bank.

Mindshare: Emerging Opportunities for Cash Recycling

In this mindshare we dive into the role of cash and the viability of cash recycling amid the expanding popularity of digital payments. Dominic Hirsch, Managing Director of RBR and Juergen Kisters, Vice President of Banking Marketing at Diebold Nixdorf discuss the future role of cash and cash recycling, regional differences in adoption and its importance for SMBs.

Blog: The Final Step in an Effective Modern ATM Strategy: Location, Location, Location

How are you optimizing your ATM network from a placement perspective? The best locations are situated where your consumers are going on a daily basis for their everyday shopping needs. Continue reading for some tips to ensure you get the most out of your network.

Blog: The Second Step in a Successful Modern ATM Strategy: Get to Know Your Consumer, Really Well

When building the foundation for a successful ATM strategy there are three key pieces of information you need to consider: Consumer Analysis, Market Analysis, and ATM Network Analysis. Each are equally important, yet very different. Careful analysis of these components will reveal areas of strength and areas for improvement in your ATM network.

Blog: A Year in Review: 2020 Top 10 Topics in Banking

Read Diebold Nixdorf’s compilation of the trending topics that are shaping banking operations and consumer experience for today – and beyond.

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